Privacy Policy

Your privacy matters to us. Learn how we handle your information.

Last Updated: February 2026

At Spin Win Game ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

1. Information We Collect

1.1 Personal Information

When you register for an account, we may collect:

  • Full name
  • Email address
  • Phone number
  • Date of birth (for age verification)
  • Payment information (JazzCash, Easypaisa, bank account details)

1.2 Usage Information

We automatically collect information about your interaction with our platform:

  • Device information (device type, operating system, unique device identifiers)
  • Log data (access times, pages viewed, IP address)
  • Gaming activity (games played, bets placed, wins and losses)
  • Transaction history

2. How We Use Your Information

We use the collected information for the following purposes:

  • Account Management: To create and maintain your account, verify your identity, and process transactions
  • Service Improvement: To enhance our games, features, and overall user experience
  • Customer Support: To respond to your inquiries and provide assistance
  • Security: To detect and prevent fraud, unauthorized access, and other illegal activities
  • Communications: To send you important updates, promotional offers (with your consent), and service notifications
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Payment Processors: JazzCash, Easypaisa, and banking partners to process transactions
  • Service Providers: Third-party companies that help us operate our platform (hosting, analytics)
  • Legal Authorities: When required by law or to protect our rights and safety

4. Data Security

We implement robust security measures to protect your personal information, including:

  • 256-bit SSL encryption for all data transmissions
  • Secure server infrastructure with regular security audits
  • Two-factor authentication options
  • Regular security training for our team
  • Limited access to personal data on a need-to-know basis

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods as required by law or for legitimate business purposes (such as preventing fraud or resolving disputes).

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and personal data
  • Data Portability: Receive your data in a structured, machine-readable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage patterns, and deliver personalized content. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Spin Win Game is strictly for users aged 18 and above. We do not knowingly collect information from individuals under 18 years of age. If we discover that we have collected information from a minor, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email. The "Last Updated" date at the top indicates the latest revision.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: